GetSales.io

Pausing an automation is a feature in <a href="https://getsales.io/" rel="nofollow noopener noreferrer" target="_blank">GetSales.io</a> that allows you to temporarily stop the execution of tasks within a specific automation.

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Resource Management: Pausing helps free up resources allocated to the sender profile - aka task limits, signalling the internal task planner to reassign resources to other Automations and auto tasks.

Problem Prevention: If there are issues with your account, pausing can prevent further complications - if there is a large number of 'cancelled' or 'failed' <a href="https://help.getsales.io/en/articles/8908180-automation-task-statuses">tasks statuses</a>. Please refer to <a href="https://help.getsales.io/en/articles/8908244-crm-editing-contacts">this</a> article for troubleshooting.

Personal Availability: Useful when you're unavailable and unable to monitor contact responses, ensuring no opportunities are missed or mishandled.

- Resource Management: Pausing helps free up resources allocated to the sender profile - aka task limits, signalling the internal task planner to reassign resources to other Automations and auto tasks.
- Problem Prevention: If there are issues with your account, pausing can prevent further complications - if there is a large number of 'cancelled' or 'failed' <a href="https://help.getsales.io/en/articles/8908180-automation-task-statuses">tasks statuses</a>. Please refer to <a href="https://help.getsales.io/en/articles/8908244-crm-editing-contacts">this</a> article for troubleshooting.
- Personal Availability: Useful when you're unavailable and unable to monitor contact responses, ensuring no opportunities are missed or mishandled.

- Navigate to the main automation page.
- Select the desired automation.
- Click on the toggle next to the automation's status. This action will pause the entire automation - you can also do that by opening the Automation and disabling the toggle on top of the screen.

- By default the Automation will be paused for a Contact when the Contact replies

1. Pausing the Entire Automation:
 - Navigate to the main automation page.
 - Select the desired automation.
 - Click on the toggle next to the automation's status. This action will pause the entire automation - you can also do that by opening the Automation and disabling the toggle on top of the screen.
2. Pausing for Individual Contacts:
 - By default the Automation will be paused for a Contact when the Contact replies

What Happens When You Pause an Automation?

Task Suspension: All active tasks within the automation will be paused.

- Task Suspension: All active tasks within the automation will be paused.

Task Planning and Resource Redistribution:

<a href="https://getsales.io/" rel="nofollow noopener noreferrer" target="_blank">GetSales.io</a> operates on a planned task basis, meaning tasks are scheduled one week in advance.

When an automation is paused, all unspent limits for the day are recalculated. Resources allocated to the paused automation are redirected to other automations or automatic tasks.

- <a href="https://getsales.io/" rel="nofollow noopener noreferrer" target="_blank">GetSales.io</a> operates on a planned task basis, meaning tasks are scheduled one week in advance.
- When an automation is paused, all unspent limits for the day are recalculated. Resources allocated to the paused automation are redirected to other automations or automatic tasks.

What is Pausing an Automation?

Why Pause an Automation?

How to Pause an Automation: