Can't download the app. Anti-detect software can help you to access internet anonymously, e.g. accessing blocked internet resources in your country, that's you might face anti-virus or internet provider blocking the download. To manage it you'd have to allow the download or use VPN to download;

Sometimes the installation process might go wrong (or you might have dowloaded a wrong version), in that case you'd have to try again (re-installing it);

In some cases with an old laptop you might not be able to install the app. In that case you can ask some of your teammates to help you out. They'll just help you connecting your account. Alternatively, you can access GoLogin right from the browser, to initially connect it to GetSales. That's only possible while you are on GoLogin trial. So If you need to reconnect your profile again later on or simply access it, e.g. if it's singed out, you'd have install the app.

Choosing your own proxy and getting an error which is not letting you proceed to the next step. Sometimes proxy might experience downtime or be broken. On that step GetSales validates your proxy and if it is not available - return an error. Try gain later (5 mins or an hour) or try using a different proxy or try using our proxy. If the problem persists - contact our support and please provide the proxy details & the error screenshot;

In some cases you need to whitelist the IPs that can use the proxy (e.g. with bright data). In that case you'd have to whitelist GetSales IPs (contact support for that) or use your own GoLogin subscription with your sessions shared with GetSales (second connection option), in that case you don't need Whitelist our IPs only your own local IP;

"Something went wrong error" on thit step might indicate a user token problem. Please, try singing out of GetSales and singing in back. If doesn't help, sign out again, empty cash and cookies. Sing in back and try again. If doesn't help please contact support, sharing team number, sender profile name, proxy you are trying to use and the screenshot of the problem;

Choosing GetSales proxies problem. If you get an error - try using another country - as maybe the chosen IP failed validation, went to downtime. Trying a different proxy will help to understand if that's the case. If yes, you can use a different country to proceed, or buy & apply your own proxy or wait and try again later in 5 mins, 1 hour, 1 day. The downtime should be resolved by then or broken proxies would be replaced by them.

There is no user with such email. You might be using a wrong GoLogin email. Navigate to GoLogin app, right upper corner, click on three lines - you'll see your GoLogin email; If doesn't help - click Start over again. If doesn't help - contact support;

Can't share a session with GetSales (for second connection option). You might not be an owner of the session, so you'd have to ask the owner to share it with GetSales.

How to share a session or ID with GetSales (for second connection option). Open GoLogin, find the right session, click on 3 dot next to the name choose share or ID;

Something went wrong. Probably at the moment GetSales is deploying an update, so we can't create a session for you. Please, try again in 5 or 30 minutes. If the problem persists - please contact support sharing all relevant details (team, sender name, screenshot).

Restart or refresh GoLogin. To refresh: click on command +R (on mac) OR click F5 on Windows; The session with the ID number and sender profile name should appear;

Still no session? Maybe you indicated wrong GoLogin email on the previous step on GetSales. Check your GoLogin email. Navigate to GoLogin app, right upper corner, click on three lines - you'll see your GoLogin email. Get back to GetSales and click start over. Use the right email in the step with sharing a session;

Local problems. Sometimes your internet provider or VPN can block you from launching the session. Turn off the VPN or use VPN to change your IP. After that you'd be able to launch the session.

Proxy went do downtime. You have to wait. Try again in 5 minutes, 1 hour, one day. If there was broken broken proxy - system removes them twice a day. If you need to finish the set up quickly - get back to GetSales, click start over - choose another country (to make sure the previous proxy won't be chosen) or use you own proxy. A new session will be created (not forget to refresh GoLogin) and try run it again;

Proxy went do downtime. Try again later in 5 mins, one hour, one day. If doesn't help or need connect quickly - get back to GetSales, click start over - choose another country (to make sure the previous proxy won't be chosen) or use you own proxy. A new session will be created (not forget to refresh GoLogin) and try run it again and access LinkedIn;

LinkedIn is glitching OR LinkedIn consider this attempt to log in from this session/IP suspicious OR there is a problem with a fingerprint of the session. Try again later in 5 mins, one hour. If doesn't help or need connect quickly - get back to GetSales, click start over - choose another country (to make sure the previous proxy won't be chosen) or use you own proxy. A new session will be created (not forget to refresh GoLogin) and try run it again and access LinkedIn;

It's a common problem when you indeed forgot the credentials or LinkedIn is glitching. The easiest way to handle it - reset password right from the session. If it doesn't help (you don't get email or SMS), most likely it's a global LinkedIn problem, so you'd better try in one hour or one day.

The account is logged out OR you didn't log into LinkedIn in the right GoLogin session initially OR you didn't close the GoLogin session after logging into LinkedIn OR you closed Anti-detect GoLogin browser instead of closing a browser window of the session. In any case you can check the session on GoLogin, log into LinkedIn, close the session and try to finish the process again. If doesn't help - get back to GetSales, click start over and follow the step attentively. A new session will be created (not forget to refresh GoLogin) and try run it again, connect LinkedIn, close session and finish the connection process;

Connecting to LinkedIn using Gmail. If you use gmail to login to your LinkedIn, there might be a modal window still open behind the main browser window. This hidden modal window doesn't allow GetSales to see the LinkedIn session. Try run the session, resize the browser window to find the modal window and close it. Only after that you can close the browser window with a logged LinkedIn account & finish the connection process on GetSales.

If you are 100% sure, that everything is done correctly, please contact the support sharing all the relevant details (team number, sender profile name, GoLogin screenshot, GetSales screenshot);

You did all right and still get "something went wrong" on the last step - there might be an update rolling out at the moment, server is irresponsive that's why we can't connect to the system. Simply try again in 30 mins, 1 hour. You'll not lose the progress, you'd just have to click the checkbox and connect. If you did everything right - it would be connected & and see the LinkedIn limits page on GetSales. Otherwise - you'd get an error and would have to troubleshoot.