Connecting your email inbox to GetSales unlocks the full power of email automation. Once connected, you can:

This article provides a general overview of email connection options and related best practices. For detailed Gmail or Outlook instructions, please refer to their dedicated guides.

GetSales supports three connection types:

We recommend connecting Gmail via Google Workspace OAuth (GetSales custom application) for better deliverability and security.

For step-by-step instructions, please see:

👉 How to Connect Gmail to GetSales

Outlook (Microsoft 365) requires enabling Authenticated SMTP before connecting.

For full setup instructions, please see:

👉 How to Connect Outlook to GetSales

If you are using a mailbox provider other than Gmail or Outlook, you can connect it via Custom SMTP.

We support nearly all email providers.

Enter:

Click Continue.

GetSales maintains a database of 100+ email providers.

For most providers, we automatically fill:

If your provider is supported, the connection will complete automatically.

If your provider is not in our database, you will be prompted to enter:

You can obtain these settings from your email provider’s documentation or support team.

Once entered correctly, your mailbox will connect successfully.

You can connect up to 20 email addresses to one Sender Profile.

This allows you to:

If you need more than 20 mailboxes, create an additional Sender Profile.

After connecting your inbox, configure the following settings:

Daily Sending Limit: Set how many emails this mailbox can send per day.

Delay Between Emails: Add delays to maintain natural sending behavior.

Sender Name: Customize the name recipients see.

BCC Address: Add a BCC email (e.g., HubSpot or another CRM) to log outgoing emails automatically.

Email Signature: Add your signature in mailbox settings.

Important: When building automations, insert the Sender Profile Signature variable into the email body. Otherwise, your signature will not be included in sent emails.

A Custom Tracking Domain enables:

It is required if you want to use:

You can configure the tracking domain inside mailbox settings.

For full setup instructions, see:

👉 Custom Tracking Domain Setup Guide

When multiple mailboxes are connected (up to 20 per Sender Profile), GetSales distributes email tasks evenly between them.

Example:

Each mailbox sends emails to 10 leads.

This protects sending reputation and ensures balanced load distribution.

If there was previous communication with a contact, the used mailbox will be selected.

We recommend:

Example:

If complaints or blocks occur, this protects your primary domain from reputation damage.

Before sending to a large list:

Always test before launching large campaigns.

If you experience connection issues or need help configuring SMTP settings, contact our support team — we’re happy to assist.