Skip to main content

Using GoLogin with GetSales

How to download GoLogin, access sender profiles through it, share profiles with team members, manage access, and troubleshoot common issues like missing profiles or Error 403.

Written by Peter
Updated this week

GoLogin is the browser profile manager that powers sender profiles on GetSales. This article covers how to download GoLogin, access your sender profiles through it, share profiles with team members, and manage access.

Do I need a paid GoLogin subscription?

No. The desktop version of GoLogin works with all browser profiles created through GetSales, including those on the free GoLogin plan. You do not need a paid GoLogin subscription to use sender profiles managed by GetSales.

How to download and install GoLogin

Download the desktop GoLogin app from the official website: https://gologin.com

  1. Go to the bottom of the page.

  2. Select the version for your platform (Windows, macOS, or Linux).

  3. Run the downloaded file to install GoLogin.

Note: You only need to install GoLogin once. After installation, sender profiles shared from GetSales will appear automatically in your GoLogin workspace.

How to open your sender profile in GoLogin

When you create a new sender profile in GetSales, it is not automatically visible in your GoLogin account. You need to share it first.

Sharing a sender profile with GoLogin

  1. Go to your sender profile in GetSales and click Manage.

  2. Click Share GoLogin.

  3. Enter the email address associated with your GoLogin account.

  4. The profile will now appear in your GoLogin workspace.

You can see which emails have access to a profile in the "Shared with" section on your sender's page.

πŸ’‘ You can also open a sender profile directly from GetSales by clicking Manage β†’ Open via GoLogin. This will redirect you to the GoLogin app or website.

Sender profile not showing in GoLogin

If you shared access but don't see the profile in GoLogin, the most common cause is a mismatched email address. The email you shared access with in GetSales must match the email registered to your GoLogin account.

How to check your GoLogin email

  1. Open the desktop version of GoLogin.

  2. Click the menu button in the top-right corner of the screen.

  3. Your registered email is shown in the account panel.

What to check

Compare this email to the one listed in the Shared with section on your sender's page in GetSales.

If they don't match, share the profile again using the correct GoLogin email:

  1. Click Manage on the sender profile in GetSales.

  2. Click Share GoLogin.

  3. Enter the correct GoLogin email address.

Note: Double-check for typos. Even a single wrong character will prevent the profile from appearing in GoLogin.

How to remove GoLogin access from a sender profile

There are two ways to remove access, depending on your GoLogin setup:

If you have your own paid GoLogin subscription

  1. Open GoLogin and find the sender profile.

  2. Click the three-dot menu next to the profile, then click Share.

  3. In the sharing window, remove or edit access for the email you want to revoke.

If you are using the GetSales GoLogin subscription

You cannot manage sharing directly. Please contact the GetSales support team and provide the sender profile name and the email address you want to remove.

Error 403: "You do not have access to this profile"

If your sender profile shows a Start Issue with the error "status code 403 β€” You do not have access to this profile", it means the profile is not shared with GetSales in GoLogin.

To fix this: share the sender profile to [email protected] in GoLogin.

For full details on sender errors, see: Sender Profile Statuses and Errors

Related articles

Did this answer your question?