The question is, how do you connect a custom inbox to GetSales? It’s easy! If you have a custom mailbox, all you need to do is enter your login credentials—your email address and password—and hit "continue." We’ve got a database of around 100 email providers, and for most of them, we automatically fill in the necessary metadata like SMTP address and ports.
In case your provider isn’t in our database, we’ll prompt you to fill in those details manually. Simply enter the SMTP and IMAP information, and you’ll be good to go. We support nearly every inbox, so it’s unlikely you’ll face any issues. But if you do, just contact our support team, and we’ll help you out.
Steps to connect your custom inbox:
Go to the Sender Profiles:
Navigate to the "Sender Profiles" section and select "Email."
Choose the Custom SMTP Option:
Select the custom SMTP path for your inbox connection.
Enter Your Login and Password:
Input the credentials for your custom mailbox, including your email address and password.
Click Continue:
If your provider is supported, GetSales will automatically fill in the SMTP and IMAP settings. If not, you’ll be prompted to manually enter these details. Once entered, your inbox will be connected.
If you frequently connect a custom mailbox and would like us to auto-fill the metadata in the future, just reach out to our support team. We can add your provider to our pool to streamline the process going forward.